Privacy and Cookie Policy

We are aware that you, as a consumer, place your trust in us. It is therefore our responsibility to protect your privacy. As a customer of Mutsaers Textiles, you provide us with personal data. We believe it is important to inform you about this. On this page, we explain which data we collect when you use our website, why we collect this data, and how we use it to improve your user experience. This privacy policy applies to the services of Mutsaers Textiles. By using this website, you indicate your acceptance of this privacy policy. Mutsaers Textiles respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially.

USE OF THE WEBSITE

When you register for one of our services, we ask you to provide personal details. These details are used to carry out the requested service. The data is securely stored on the protected servers of Mutsaers Textiles.

COMMUNICATION

Communication with you in the form of emails or other messages you send to us may be stored. This allows us to process your questions and respond to your requests. These data are stored on secure servers of Mutsaers Textiles.

PURPOSE

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and organizational measures to safeguard the information we collect online.

HOW WE USE COOKIES

We use your data for various purposes. This includes data you provide to us as well as data we collect ourselves, such as information about your visit to our website. We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.

• Your data is used for your personal account so that you do not have to enter your details each time and can view previous orders.
• Your details are required for the delivery of your order so we know where to deliver it and can keep you informed of its status. These details are also shared with our delivery service DPD, who handles them with care.
• You may subscribe to our newsletter to stay informed about offers, promotions, and news.
• Our customer service uses your data to assist you via phone or chat and to improve our service.
• When leaving a review, you may choose whether your name or personal details are visible to other visitors.
• You may use social media platforms such as Facebook to share products or promotions. We do not have access to your account.

SOCIAL PLUGINS

Through the integration of social plug-ins, social networks such as Facebook may receive information that you have visited our website. If you do not want this, please log out of your social media account before visiting our website.

PERSONALISED SHOPPING EXPERIENCE

We use your data to provide you with a personalised shopping experience and tailor our products to your interests. This includes data from previous orders, your IP address, and cookies.

COOKIES

Cookies are small text files placed on your device that are necessary for the proper functioning of the website. They help ensure you remain logged in, your shopping cart is saved, and the website performs optimally.

PERSONAL DATA

You can delete or disable cookies via your browser settings. Please note that disabling cookies may affect the functionality of our website.

CHANGES

This privacy policy may be updated due to changes in legislation or website functionality. We recommend reviewing it regularly.

QUESTIONS AND CONTACT

Mutsaers Textiles
Technopol 29
5026 SB Tilburg
info@mutsaerstexiles.nl